This post will have two interesting videos.
First up: Seth Godin at Gel in 2006
Bio: Seth was founder and CEO of Yoyodyne, the industry's leading interactive direct marketing company, which Yahoo! acquired in late 1998. Godin worked as VP Direct Marketing at Yahoo before leaving to become a full time speaker, writer and blogger.
Even though the video is old (2006) it nicely demonstrates how things take time. Nothing happens over night. The video/presentation is called: "This is broken". If something is "broken" i.e. the process or things/products do not work - then who is to blame? This is the question that the video/presentation tries to answer. Ultimately in an organization no one really wants to take responsibility of putting out there something that is (already) broken. Please see the vidoe - this is difficult to explain.
The other video is from TED.
Bio: David Pogue presents "When it comes to tech, simplicity sells." New York Times columnist David Pogue takes aim at technology’s worst interface-design offenders, and provides encouraging examples of products that get it right.
The video has numerous examples of what not to do when trying to get a service or product out there. Design does count. And when you mix this video with "This is broken" you start to see the point in UI and industrial/experience design.
To end this post on a relaxed manner Engadget informs us that:
Devious carrier pigeon caught trying to smuggle cell phone parts into prison. Case one: attempting to smuggle cell phone parts to inmates in a high-security Brazilian prison. Case two: Columbian authorities say that pigeons are likely being raised inside the prison, and then sent to the outside to collect the contraband handsets before doing what pigeons do best -- returning home.